Clarity over the complex.Certainty in what comes next.Business Analysis as a Service (BAaaS)

Our Services

Our Business Analysis services are designed to fit seamlessly into your business. Whether you need short-term expertise or a long-term partnership, we offer a range of engagement models to suit your goals, pace, and internal capabilities. Each engagement is underpinned by clear deliverables and governed by a Statement of Work (SoW) or Service Level Agreement (SLA). Alternatively, we can provide services and support on a per diem basis.

Here are some of the most common ways organisations engage with us: Engagement Examples

Business Needs & Strategy Analysis

Evaluate current business structures, processes, and strategies to identify improvement opportunities and align initiatives with overall goals.

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Process & Workflow Optimisation

As-is Process Mapping & Future-State Redesign. Model existing workflows, identify inefficiencies, and design streamlined, high-impact processes using techniques like value‑stream mapping

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Requirements Elicitation & Analysis

Engage stakeholders through workshops, interviews, and focus groups to capture functional and non-functional requirements. Formalize these with use cases, user stories, data models, and diagrams

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Solution Assessment, Selection & Design Support

Assess technology options, conduct feasibility studies against requirements, and support system selection to ensure alignment with business objectives

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Implementation Support & Validation

Translate requirements into testable acceptance criteria, assist with user acceptance testing (UAT), and ensure solution aligns with stakeholder needs during deployment

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Process Automation & System Integration

Design and implement automation (e.g., RPA, workflows) and ensure systems and tools seamlessly interact to automate manual steps.

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Data Analysis & Business Intelligence

Analyze data trends, build dashboards, and deliver actionable insights that guide decision-making and improve performance

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Documentation & Stakeholder Communication

Produce clear, structured deliverables like BRDs, SRSs, user stories, diagrams, and maintain ongoing stakeholder alignment through regular updates

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Mentoring & Capability Building

Supporting Business Analyst development through education, workshops, and mentoring, ensuring BA skills are nurtured and matured over time.

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